FAQ’s

This depends on whether you have an automatic or manual regulator. Please watch our helpful video to find out more.

Please contact the office or order online.

NO. 45kg gas cylinders should never be used or stored inside a home.

Adelaide Hills Gas have several local delivery drivers that will deliver you gas cylinder in a truck.

Please contact the office at your earliest convenience. We can transfer the account to your new residential address or make note of the new owner’s details. It is best to close your account once you have moved from the premises to avoid any confusion and in-accurate charges for cylinders or rental.
Please note: See Trade Links for recommendations for Self Storage and Removals.

We can make the initial delivery of gas to your home without the Certificate Of Compliance but we cannot connect the cylinder/s. Upon ordering the next delivery we are required to have this form.
Sample Gas Certificate Form

When a new home is built or an extension has been made a licensed gas fitter is required to sign off on a “Gas Certificate of Compliance” form. This shows that the work has been completed and it is safe to deliver LP Gas. As the gas supplier we are legally required to
keep a copy on record.

LPG has a chemical odorant added to assist in the detection of LPG leaks. You may also notice this smell when you are getting low on a gas cylinder. The odour may come through near the appliance which is an indication your gas cylinder may need replacing.

If your questions isn’t found within our FAQ’s please feel free to phone or email one of our helpful staff.